Policies

Expiration Dates

We do not have expiration dates on any class or lesson packages.

Refunds

All classes and lesson purchases are non-refundable. No exceptions.

Late Class Entry

A reminder that you may be admitted to class up to 15 minutes after the start of class but it is at the teacher's discretion. Our classes are tough and each and every exercise is designed to take you safely into the next. If you miss a quarter of this work you run the risk of injury. No exceptions.

Class Transfer Policy

Life happens and we get it.  In an effort to help you keep your pilates practice regular and your body happy, you may transfer your reservation to another class within the same week with no penalty as long as you give us notice. Transfers MUST happen prior to the start of your reserved class, otherwise, they will be treated as a “no show” and you will be charged the full lesson/class fee.  This is non-negotiable and no exceptions will be made.

Cancellation Policy

We have a 24 hour cancellation policy in effect for all classes and private lessons. If you miss your class, for any reason, you will be charged the full lesson/class fee. This is non-negotiable.

Reach out

We are currently teaching at full-capacity in our studio and are only accepting new students for online group classes at this time.

All inquiries for in person lessons/group classes/and assessments will be placed on a waitlist. We will reach out to you as soon as openings become available.

Thank you for your interest and for your patience.



Email: hello@renewpilates.com
Phone: 413-282-8361

Renew pilates is a private and small group pilates studio in Easthampton, MA in the Eastworks building serving Easthampton MA, Northampton MA, Amherst MA, Holyoke MA, and the surrounding area.

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